Christmas Velvet Babydoll with Pom-Pom Detail

Returns Policy

At Bliiss.love, your satisfaction is our priority. If you’re not completely happy with your purchase, we accept returns initiated within 30 days of your order shipping, provided the items are unworn and have all original tags attached.

To request a return, please email our customer service team at service@bliiss.love with the reason for your return and include relevant photos of the item(s). We will guide you through the return process once we receive your request.

Important Notes:

• Items that have been worn, show signs of wear, or are missing their original tags will not be accepted.
• Signs of wear include, but are not limited to, deodorant marks, pet hair, missing tags, odors, or fragrances.
• We recommend wearing your own undergarments when trying on our products for the first time.

After receiving and inspecting your return, we will notify you of the outcome and process your refund or exchange accordingly.

Shipping

We offer complimentary UPS ground shipping on all U.S. orders over $49. For orders under $49, shipping costs will be calculated at checkout based on your location.

BLACK FRIDAY/CYBER MONDAY:

Please note that processing times may be slightly longer during and after Black Friday weekend.

Domestic/US

We generally process and ship domestic orders within 2 business days of order placement.

Estimated total time from placing your order to receiving it: 8-13 business days.